REFUND AND SHIPPING POLICY

• Return Eligibility: Items must be unworn, with original tags and packaging, and in resellable condition.

• Return Window: Initiate returns within 7 days of delivery.

• Submission for Return: Ship items back within 7 days of initiating the return.

• Restocking Fee: A 20% restocking fee may apply for returns that don’t meet our criteria.

• Shipping and Handling: Non-refundable; return shipping is the customer’s responsibility unless due to our error or a damaged item.

• Processing Time: Allow 5-7 business days for processing. We will notify you via email once processed.

• Non-Returnable Items: Beauty products, bodysuits, face masks, intimates, jewelry, swimwear, and open pack wholesale orders.

 

To initiate a return, please use our contact form and include your order number. Refunds will be issued to your original payment method. For questions, our customer service team is here to assist you.

 

Shipping Policy:

 

• Shipping Locations: We ship from and within the USA.

• Processing Time: Orders are processed within 1-3 business days.

• Shipping Time: Standard shipping typically takes 5-7 business days.

• Tracking: A tracking number will be provided once the order is shipped.

• Shipping Costs: Calculated at checkout based on the shipping method selected.

 

For any questions or further assistance, contact us at:

 

Chic Boutique

The Giro LLC

2215 N El Camino, Suite 206

San Mateo, CA 94403

help@chicboutique.world

650-275-4447

 

This policy is subject to change at our discretion.